General Terms & conditions

1. GENERAL PROVISIONS
1.1 These Online Purchase and Sale Rules (hereinafter referred to as the "Rules") set out the mutual rights and obligations of the Seller (Vimada.lt) and the Buyer (a natural or legal person) purchasing goods in the online store (hereinafter referred to as the "Online Store") at www.vimada.lt, the procedure for the delivery of the goods and the procedure for the return of the goods, the liability of the parties, and any other terms and conditions relating to the purchase of goods.
1.2 Buyer - a natural or legal person who, in accordance with the laws of the Republic of Lithuania, has the right to conclude transactions in his/her own name, and duly authorised representatives of such persons. By accepting these Terms and Conditions, the Buyer confirms that he/she has the right to purchase the Goods in this online shop.
1.3 The Buyer is obliged to familiarize himself with the Terms and Conditions prior to using the services of this Online Shop and to confirm his acceptance of them at the time of placing each order. The Seller assumes no risk or liability and is unconditionally relieved of any such liability if the Buyer has not read the Terms and Conditions when given the opportunity to do so.
1.4 These Terms and Conditions, together with the order confirmed by the Buyer, shall constitute a contract of sale between the Buyer and the Seller, which shall be a legally binding document on both parties. The contract shall be deemed to have been concluded when the Buyer places an order for goods in the Online Shop, confirms it after reading the Terms and Conditions and receives an e-mail confirmation from the Seller that the Buyer's order is accepted.
1.5 By this Sale and Purchase Agreement, the Seller undertakes to transfer the Goods to the Buyer under the ownership of the Buyer and the Buyer undertakes to accept the Goods and to pay the agreed price for them.
1.6 The Seller shall have the right to change, amend or supplement the Terms and Conditions at any time, taking into account the statutory requirements. The provisions of the Regulations in force at the time of placing the order shall apply to the Buyer's order.
1.7 If the Buyer does not agree with the new wording of the Terms and Conditions, their additions and amendments, the Buyer has the right to refuse them, provided that the Buyer will lose the right to use the services of the Online Shop.

2. GOODS
2.1.Goods sold in the Online Shop are new, unless expressly stated otherwise. The prices of the goods are given in Euro including VAT. The delivery price is calculated at the time of order placement and is indicated on a separate line.
2.2.The Seller undertakes to sell goods that comply with the requirements of the legislation of the Republic of Lithuania. The goods shall be of good quality, suitable for their intended use, complete, properly packed and labelled.
2.3.The Seller shall take care to ensure that the specifications, photographs and other related information on the Online Shop are as accurate as possible, but does not guarantee that the colour, shape or quality of the Goods will meet the Buyer's expectations.
2.4.The Seller has the right to change the information at any time without prior notice.
2.5.All Goods displayed in the Online Shop are available (EXW) unless otherwise expressly stated.
2.6 In the event that the Goods ordered are no longer available and can no longer be ordered from the suppliers, the Buyer shall be notified immediately by email or other means and the order for such Goods shall be terminated.
2.7.The Buyer shall read the instructions for use of the Goods before using them and shall use the Goods only in the manner and under the conditions set out in the instructions and in accordance with other safety requirements.
2.8.Where the Buyer requires goods with additional accessories, altered characteristics or additional services, each case shall be discussed with the Seller separately.

3. PURCHASE OF GOODS
3.1.The Buyer, having selected the desired goods in the Online Shop, chosen the payment and delivery method, having read these Terms and Conditions and having confirmed it in the appropriate box, confirms the order.
3.2.The Buyer may choose to collect the ordered goods from the Seller's office or to have them delivered by courier, if so indicated on the checkout page. Goods may only be sent to one address per order.
3.3.Upon receipt of the Buyer's order, and in the absence of any limitation on the goods specified in the order, the Seller shall confirm the order by sending an email to the email address provided by the Buyer.
3.4.Once the Buyer has received the order confirmation at the email address provided by the Buyer, the order may not be cancelled unless there is an express agreement between the Parties to cancel or amend the order.
3.5.The Goods will not be delivered or dispatched until the order has been paid in full. Failure to receive payment within 3 days will result in cancellation of the order.
3.6.After the order has been prepared, the Seller will send the Buyer a notification that the Goods are ready for collection at the company's office or that the Goods have been dispatched to the Buyer when paid for in full, depending on which delivery method was chosen at the time of the order.
3.7. All other taxes payable, including but not limited to customs duties and/or other taxes in respect of the Goods, shall be payable by the Buyer.
3.8. By entering into the Contract, the Buyer agrees to the sending of an order confirmation and/or a pre-invoice with purchase details to the email address provided at the time of purchase. The VAT invoice shall be issued on the date of delivery of the Goods to the courier or collection of the Goods (depending on which method of delivery of the Goods has been chosen) and shall be handed over or sent with the Goods.

4. PAYMENT, DELIVERY AND COLLECTION.
4.1.The Buyer has the option to pay for the Goods by online banking (PaySera).
4.2.The Buyer shall use third party services to make payments through banks. The Seller shall not be liable for any acts or omissions of such third parties and any consequences that may arise therefrom.
4.3.Payment shall be deemed to have been made when the total amount due has been received and credited to the Seller's bank account. Please inform the Seller of the payment made by email to vimadalt@gmail.com
4.4.The order shall only be executed upon receipt of payment for the Goods and their delivery/transportation and the delivery period shall be calculated from that moment.
4.5.The Buyer, having chosen to pay by online banking, must confirm the payment order within 24 (twenty-four) hours of clicking the "Pay" button. If the payment order is not confirmed within this period, the Seller shall be entitled to consider that the Buyer has refused to enter into the Contract and to cancel the order.
4.7.The Buyer undertakes to collect or accept the Goods himself or, if he is unable to do so, to appoint another person to collect the Goods in his place. In this case, the name and telephone number of the person who will collect the goods shall be indicated in the "Payer's comment" field.
4.8 The Buyer undertakes to specify the exact place of delivery of the Goods when selecting courier services at the time of ordering. Orders shall be delivered throughout the territory of Lithuania, except for Curonian Spit. The exact delivery price depends on the weight and price of the Goods ordered. The Goods shall be delivered by the Seller or the Seller's authorised representative (courier).
4.9. If a courier service is selected, the Goods shall be delivered to the address specified by the Buyer in the section "Delivery and collection of the Goods" within the time limits specified. These deadlines are provisional and do not apply in cases where the Seller's warehouse does not have the required goods and the Buyer is informed of a shortage of the ordered goods. The Buyer also agrees that in exceptional cases the delivery of the Goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In such case, the Seller undertakes to contact the Buyer immediately to agree on the terms of delivery.
4.10 Delivery shall be deemed to have been completed when the Goods are handed over to the Buyer at the office or delivered to the Buyer at the address indicated by the Buyer, whether the Goods are actually received by the Buyer or by any other person indicated by the Buyer. Title to the Goods shall pass to the Buyer from the time the Goods are handed over to the Buyer.
4.11. If the Goods are not delivered on the scheduled delivery date, the Buyer shall inform the Seller.
4.12.If the Buyer unreasonably refuses to accept the ordered goods or part thereof at the time of delivery, the Buyer shall be liable to pay the Seller's costs and/or delivery costs actually incurred in connection with the contract.
4.13. The Buyer or its representative shall, upon acceptance of the Goods, inspect the packaging of the Goods for damage, and in the event of damage to the packaging which may affect the quality of the Goods, the Buyer shall have the right to refuse to accept the Goods and/or require the Seller to replace the Goods with Goods of good quality.
4.14. In the case of delivery by courier, the Buyer must check the condition of the consignment at the time of delivery. In the event of damage to the packaging of the consignment, a representative of the courier service provider, together with the Buyer or his representative, shall complete a special consignment inspection report, which shall indicate the damage found.
4.15. Once the Buyer or his representative has accepted the consignment and has signed the data recorder or the paper delivery note provided by the representative of the courier service provider without comments, the Goods shall be deemed to have been delivered in the undamaged packaging of the consignment, and the additional services indicated in the data recorder or the paper delivery note shall be deemed to have been duly performed.
4.16. If the Seller is unable to deliver the Goods ordered by the Buyer, the Seller shall offer the Buyer an equivalent Goods or a later delivery date. If the Buyer does not wish to receive an equivalent item, the Seller shall refund the Buyer within 5 working days.

5. PRODUCT QUALITY, RETURNS AND GUARANTEES
5.1.The Seller warrants to the Buyer that the Goods sold are in conformity with the terms of the Contract and that at the time of conclusion of the Contract there are no hidden defects in the Goods, known to the Seller, which would prevent the Goods from being used for the purpose for which they are intended to be used by the Buyer.
5.2 The Seller shall not be liable for defects caused by the Buyer's breach of the rules of use or storage of the goods or by the fault of third parties or force majeure.
5.3.The Buyer shall be obliged to inspect the packaging, quantity, quality, assortment and assembly of the Goods within 14 (fourteen) days from the time of delivery. If the Buyer does not complain to the Seller within the specified period of time, the Goods shall be deemed to have been delivered in the correct packaging, and the quantity, quality, range and assembly shall be deemed to be in conformity with the terms of the Contract. If any discrepancies or defects are discovered within the specified period, the Buyer must immediately notify the Seller.
5.4.A natural person who purchases goods for purposes unrelated to his business, trade, craft or profession (consumer purposes) may exchange or return quality goods within 14 days from the date of delivery of the goods to him, without giving any reason. Such natural person Buyer shall have the right to withdraw from the contract of sale of goods within this period by duly completing in writing the model withdrawal form approved by the Government of the Republic of Lithuania or its authorised body:[https://www.e-tar.lt/portal/lt/legalAct/dad7f330d05511e3a8ded1a0f5aff0a9] and sending it to the Seller's registered office address specified in the Rules, or a scanned version by e-mail to vimadalt@gmail.com. On the form, the Buyer shall indicate the product to be returned and its order number. The Goods must be returned to the Seller immediately and at the latest within 14 days from the date of the notification of withdrawal to the Seller. In the event of withdrawal from a distance contract, the natural person Buyer shall bear the direct costs of returning the goods to the Seller (postage, courier etc.). The money paid under the terminated contract shall be refunded to the Buyer within 14 days after the Seller receives and evaluates the returned goods. The money shall be refunded in the same way as the Buyer has paid, unless otherwise agreed.
5.5.The Buyer shall have the right to replace the purchased goods within fourteen days from the date of delivery of the goods to him with similar goods of a different size, shape, colour, model or complete set of goods. If a price difference arises as a result of the exchange, the buyer must pay the seller the revised price. The time and place of exchange of goods shall be agreed with the Seller.
5.6.If the Seller does not have goods suitable for replacement, the Buyer shall be entitled to return the goods to the Seller and recover the price paid for them by giving prior written notice. The Buyer's request for replacement shall be granted provided that the goods have not been used, are not damaged, have retained their usable qualities and have not lost their merchantable appearance, and the Buyer has proof that he purchased the goods from the Seller. The Goods must be returned to the Seller immediately and at the latest within 14 days of the date of notification of withdrawal. The Buyer shall bear the direct costs of returning the goods to the Seller (postage, courier, etc.). The money paid under the contract to be cancelled shall be refunded to the Buyer within 14 days after the Seller has received and assessed the returned goods. The money shall be refunded in the same way as the Buyer has paid, unless otherwise agreed.
5.7.The Buyer shall have the right to claim for defects in the goods sold, provided that such defects have been detected within the manufacturer's quality guarantee period. Where the goods are not subject to a quality guarantee period (legal guarantee) of less than or equal to two years and the defects are discovered after the expiry of that period but within two years of the date of delivery, the seller shall be liable for the defects in the goods, provided that the buyer proves that the defect arose prior to the delivery of the goods or from causes which occurred prior to the date of delivery of the goods and which are the seller's responsibility.
5.8 The buyer to whom goods of defective quality have been sold has the right, at his option, to claim:
5.8.1. to have the seller remedy the defects in the goods free of charge within a reasonable time, or to reimburse the buyer for the costs of remedying the defects, if it is possible to remedy the defects;
5.8.2. that the goods, as described in the contract as to type, be replaced by goods of satisfactory quality, unless the defects are minor or caused by the fault of the buyer;
5.8.3. that the purchase price is reduced accordingly;
5.8.4. to withdraw from the contract and to demand reimbursement of the price paid by the Seller, where the sale of an item of inferior quality constitutes a material breach of contract. The Buyer shall not be entitled to demand cancellation of the contract if the defect in the goods is minor. If the buyer terminates the contract on the grounds of defective quality, the seller must reimburse the price paid immediately, but at the latest within 14 (fourteen) days of the date of return of the goods. If only part of the Goods is returned, the delivery costs shall not be refunded.
5.9 All Goods are subject to the manufacturer's warranty periods. The warranty period shall be specified in the warranty card or equivalent document issued to the Buyer.
5.10.In the event of a defect within the warranty period, repairs shall be made free of charge. The Buyer may apply for warranty repairs on working days from 8.00 a.m. to 5.00 p.m. When submitting the product for repair, the Buyer must present a valid warranty card and a document confirming the purchase of the product (invoice, proof of payment).
5.11. The following conditions must be complied with when returning goods:
5.11.1. the returned goods must be in their original packaging in good working order, with authentic labels, protective bags and the same accessories as when they were sold.
5.11.2 The Goods must be undamaged and unused by the Buyer (except in the case of returns of low quality Goods).
5.11.3. the Goods must be in good condition (no damaged labels, no peeling, etc., except in the case of a return of low-quality Goods). Changes to the appearance of the packaging that were necessary to inspect the goods received are not considered to be material changes to the appearance of the goods.
5.11.4 The returned goods must be in the same condition as when received by the Buyer. Any gifts received in exchange for the Goods must be returned at the same time.
5.12. Upon receipt of the Goods and after assessing their quality, the Seller shall determine their value. The Buyer shall be liable for any diminution in the value of the Goods resulting from actions not necessary to determine the nature, characteristics and performance of the Goods. That is to say, the Seller shall be entitled to unilaterally reduce the amount of the refund to the Buyer in proportion to the aforementioned reduction in the value of the Goods.
5.13. The Seller shall have the right not to accept the Buyer's returned goods if the Buyer has breached the obligation to comply with the conditions applicable to the returned goods. The Buyer undertakes to indemnify the Seller against any loss arising therefrom and no refund shall be made to the Buyer.
5.14. Goods shall be exchanged or returned at the company's office or at any other place and in the manner agreed with the Buyer.
5.15. Consumer disputes between the Seller and the Buyer shall be resolved in good faith at the addresses and by the means of communication specified in the contacts. In case of failure to reach an agreement, the Buyer may submit requests or complaints regarding the Goods purchased by the Seller in the online shop to the electronic consumer dispute resolution platform http://ec.europa.eu/odr/. or to the State Consumer Rights Protection Service www.vvtat.lt.

6. PRIVACY POLICY
6.1.In order to use the online shop, the Buyer must provide the necessary data for the proper execution of the order. A legal entity must provide the name of the company (legal entity), registration number and/or VAT number, telephone number, e-mail address, delivery address and, if applicable, the name of the recipient. A natural person buyer must provide his/her personal data: name, surname, telephone number, e-mail address and delivery address. The Buyer may provide this information each time he/she places an order or once when registering in the online shop.
6.2.The protection of the Buyer's personal data is governed by the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other applicable legislation.
6.3.By accepting these Terms and Conditions at the time of placing an order, the Buyer consents to the processing of the data provided by him/her in this online shop for the purposes of analysis of the Seller's activities and direct marketing. The Buyer also consents to the sending of information messages to the e-mail address and/or telephone number provided by the Buyer, which are necessary to complete the order.
6.4.The Buyer's personal data will be used to identify the Buyer for the purposes of the sale and delivery of the goods, the issuance of accounting documents, the repayment of overpayments and/or refunds for goods returned by the Buyer, the administration of arrears, and the fulfilment of any other obligations arising from the Sale and Purchase Agreement.
6.5.The personal data provided by the Buyer will be used exclusively by the Seller and its partners with whom the Seller cooperates in the administration of the online store and delivery of goods. The Seller undertakes not to disclose the Buyer's personal data to third parties, except for the listed partners, or when required by the legislation of the Republic of Lithuania.
6.6.The data provided at the time of purchase or registration and necessary for the fulfilment of contractual obligations will be stored for the entire warranty period of the purchased goods. Data necessary for the management of arrears shall be kept until the arrears have been recovered, but not longer than 10 (ten) years. Data for direct marketing purposes shall be stored for 2 (two) years after the last login of the Buyer to the online shop system. Personal data will be securely destroyed when it is no longer necessary for the purposes of processing or when the statutory retention period for the documents expires.
6.7.The Buyer undertakes to protect and not to disclose his/her login data to the Online Shop to anyone. If the Buyer loses his/her login data, he/she must immediately inform the Seller using the means of contact specified in the "Contact" section. The Seller shall not be liable for the actions of third parties who have used the Buyer's login data up to the moment of informing the Buyer of the situation, and shall consider that the Buyer has carried out the actions in the online shop.
6.8.The Buyer shall have the right to modify the data contained in the registration form at any time without restriction. The Seller may delete the Buyer's registration data upon written request of the Buyer. The Buyer must update the Buyer's personal data in the event of a change. The Buyer shall be solely responsible for the consequences of any incorrect data provided by the Buyer.

7. FINAL PROVISIONS
7.1.If the Seller's online store contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for their activities, information contained on their websites, and does not supervise and control these websites.
7.2 The Seller shall not be liable for any loss of profit, loss of business, business interruption or loss of business opportunity suffered by the Buyer.
7.3 The Seller shall not be liable for any failure or delay in performance of the Contract or any obligations under the Contract if such failure or delay is caused by acts or events beyond the Seller's control. In the event that an event beyond the Seller's control occurs which affects the proper performance of the Seller's obligations under the Contract, the Seller shall immediately notify the Buyer and the performance of its contractual obligations shall be suspended and the time for performance of its obligations shall be extended for the duration of the events beyond the Seller's control. If events beyond the Seller's control affect the delivery of the Goods to the Buyer, the Seller must agree a new delivery date after the end of the events beyond the Seller's control.
7.4. The Seller shall send all notices and otherwise contact the Buyer at the email address or telephone number provided in the registration form.
7.5. The Buyer shall send all notices and other contact with the Seller via the online shop.
7.6 These Terms and Conditions are made in accordance with the laws of the Republic of Lithuania and all matters arising hereunder shall be governed by the laws of the Republic of Lithuania.
7.7. In the event of damage, the guilty party shall indemnify the other party for direct damages in accordance with the procedure and on the grounds established by the laws of the Republic of Lithuania.
7.8. In the event of circumstances beyond the control of the Seller (force majeure) and other important circumstances, the Seller may temporarily suspend or terminate the operation of the online shop without prior notice to the Buyer.